360° Feedback

The 360-assessment process will help grow and develop your people, reinforce your culture, and keep you in front of your peers. This investment into your people is critical to your future success.

The 360 Degree Feedback Solution is a leadership assessment used primarily to evaluate the skills and effectiveness of your managers and leaders. This assessment compiles a feedback system from direct reports, peers, and supervisors, and then creates a personalized program for developing specific leadership skills based on that feedback. The reports show you how to improve training, management techniques, and communication for greater success.

Measuring dozens of factors crucial to effect job performance, this multi-source performance appraisal is both clear and concise.  With its easy-to-follow directions, our 360 feedback requires no special training for administration to use.  The assessment process is concerned with a manager's job performance in 25 universal core competencies and needed skill sets.

Why Our 360 Solution?

Our 360° Feedback solutions help managers identify and prioritize their own development opportunities, and helps the organization to better focus on management and leadership training. It also proactively uncovers misaligned priorities between senior executives and front-line managers by spotlighting management issues that could lead to low employee productivity, morale, satisfaction, and turnover.

An employee development solution that will make the very human decisions about leadership, simpler and smarter.

Choose from the following available 360° competencies:

Adaptability / Flexibility

Identifies and supports the need for change and operates effectively in novel or ambiguous situations.


Clearly conveys and receives messages through oral, written, and graphical means and facilitates candid communication throughout the work environment.

Conflict Management

Demonstrates skill and tact when dealing with sensitive, unpleasant, and/or confrontational interpersonal interactions.


Sees things in a new way, offers alternative perspectives and is willing to challenge the status quo.

Customer Service

Understands customer needs and works to meet their expectations and increase satisfaction.

Decision Making / Problem Solving

Generates timely, sound decisions and effective solutions to organizational problems.


Demonstrates reliability and consistency by working hard, meeting expectations, and following organizational rules.

Developing Direct Reports

Trains, coaches and mentors direct reports to enhance their performance and advance their careers.


Follows through on tasks and persists toward goals despite adversity; takes initiative in advancing business opportunities.

Employee Management

Supervises direct reports’ activity to ensure that quality work is completed efficiently and on schedule, while ensuring organizational policies are enforces.

Honesty / Integrity

Adheres to a moral or ethical code and gains the trust of others through fair and responsible behavior.


Uses status and/or charisma to direct the actions, behaviors, or opinions of others toward a desired end.

Information Management

Maximizes the value of data for identifying problems, monitoring progress and offering effective solutions.

Job Expertise

Possesses sufficient knowledge to perform effectively in one’s specialty area and stays up to date with the latest technology, industry trends, organizational policies and procedures, and business management practices.


Creates and communicates a clear vision for one’s department, division, or organization; establishes a method to realize this vision and energizes members to follow.

Planning / Organizing

Allocates and coordinates individuals, business units, and resources to maximize efficiency and achieve business objectives.


Possesses sufficient inner strength to effectively manage the demands associated with positions of leadership.

Political Savvy

Applies a practical understanding of how to get things done within the organization.

Representing the Organization

Behaves in a manner that reflects professionalism, pride and commitment to the organization at work and in public.


Identifies one’s developmental needs and actively seeks out opportunities to better oneself or career


Maintains an effective and productive workforce that is capable of fulfilling the organizational demands on the work unit.

Strategic Thinking

Formulates and implements strategies for the work unit that are in line with the overall strategy of the organization.

Team Building

Brings individuals together to function as a cohesive and productive unit.

Valuing Diversity

Encourages a diverse work environment and capitalizes on the benefits of cultural an cognitive diversity.

Working With Others

Builds and maintains effective and productive relationships at work.

This innovative 360 Degree Feedback solution drives several all-inclusive reports.

• Individual Feedback Report – speaks to the manager.
• Individual Development Report covering the selected competencies and skills that guides the manager through ways to improve their job performance.
• Executive Summary – Summarizes the results of all the 360 surveys conducted during that assessment.

360 degree performance report
360 degree performance assessment results

Is this what your bank needs?

We’ve already helped hundreds of financial institutions around the country do just this, and we would love to have the opportunity to work with you as well.