30+ years of expertise in the banking industry
Frequent speaker at banking association conferences
Unique presentation style, relevant topics, practical information
Chris DiLorenzo is the President of The James Paul Group, a sales, service, and leadership advising and training firm that specializes in the banking industry. In his 30+ years of bank advising and training, he has helped hundreds of banks increase their market share and drive sustainable results by improving the overall productivity and engagement level of their employees. He has been recognized for developing innovative customer service, sales, and leadership coaching training for his clients.
Chris’s extensive background includes speaking engagements on topics such as:
- Sales Management
- Leadership Coaching
- Employee Engagement
- Customer Experience
- Strategic Planning
- Team Building
- Strategic Account Management
- Market and Competitive Analysis
- Team motivation
- Emotional Intelligence
Mr. DiLorenzo has been a speaker and instructor for many banking and marketing associations including: Mississippi Bankers Association, American Bankers Association, Independent Community Bankers Association of America, Georgia Bankers Association, Community Bankers Association of Georgia, Virginia Bankers Association, Alabama Bankers Association, Community Bankers of Iowa, Bankers Bank of Kentucky, The Bank Holding Company Inc., Independent Bankers of Colorado, the Federal Reserve of Kansas City, Community Bankers Association of Illinois, North Dakota Bankers Association, and The Center for Financial Training.
He began his career at the John Harland Company in 1981 and has worked in the industry ever since. He is a graduate of the University of Georgia and was a former professional baseball player in the Kansas City Royals organization.